About Us

Interpreting Translation Line
We were established in 1989 as Sakura Communications. At that time Japanese companies were setting up factories in the North East of England and were looking to effectively communicate with the local community as well as local, regional and national businesses. We became an immediate success in building up new relationships that took into account cultural sensitivities and an understanding of working environments. This spiralled towards the Chinese and Korean businesses that also came to the North East. In 2003 we became a limited company and began trading as ITL North East Limited; holding public sector contracts in addition to the private manufacturing companies whom we first provided a service.
We now provide a comprehensive range of interpreting and translation services for over 300 languages from Arabic to Zulu. We are providers of language based services on a national basis. Our head office is based in Gateshead in the North East of England while we also have a branch in Islington, London.
We are a resilient, reliable company with corporate policies and procedures that are aligned to support public sector policies and regulations. This includes a comprehensive code of conduct, confidentiality, caldicott guidelines and NHS information governance.
Our services are accessible 24/7, 365 days a year through one centralised contact number. All calls are answered by our qualified administrators that will be able to help meet your needs.
Training and Education Centre
ITL North East Limited (North of England Education Centre)
All of our courses are certified by a recognised accreditation organisation.
We offer the following:
Certificate in Public Service Interpreting (CPSI)
Health Moduleย – Available for Levels 1, 2 & 3 ย ย ย ย
Law Moduleย – Available for Levels 1, 2, & 3
Future Opportunities
In addition to our current course we will also be looking to provide the following courses at a future date:ยท
IELTS preparation.
Diploma in Public Service Interpreting (DPSI)
Please note that availability of these courses will be dependent on interest. They will also be covered by an alternative awarding organisation.
International English Language Test System (IELTS) Preparationยทย ย ย
Six week preparation course for IELTS ย ย
Potentially available through distance learning
Diploma in Public Service Interpreting (DPSI)
Level 6ย English Lawย module ย ย ย
Level 6ย Medicalย module
